Word of the Week

This week's word: Accountability

Definition: Accountability is an attitude of continually asking “what else can I do to rise above my circumstances and achieve the results I desire?” A level of ownership that requires making, keeping, and proactively answering for commitments. 

-  The Oz Principle: Connors, Smith, and Hickman, Penguin Books, London, 2004

Additional thoughts: Holding yourself and other's accountable is a personal choice. Many people do not know where to begin but it always starts with an understanding of expectations and identifying a gap between those expectations and the observed behavior or performance. If there is a gap in yourself, seek out education, mentorship, or coaching. If it is a gap in a member of your team, hold a Crucial Conversation and reemphasize the expectations. Ask them, "How can I help you reach your goals".